788game Frequently Asked Questions

788game requires KYC verification before processing any withdrawal. You will need to submit a clear copy of your CNIC (Computerised National Identity Card), proof of your payment method (such as a screenshot of your JazzCash or EasyPaisa account showing your name), and in some cases a recent bank statement. KYC is typically reviewed within 24 to 48 hours. Accounts with incomplete KYC cannot withdraw funds.

Go to the 788game Login page and click "Forgot Password." Enter the email address linked to your account and a password reset link will be sent within a few minutes. If you do not receive the email, check your spam or junk folder. Still nothing? Contact 788game support via the live chat in your account dashboard and the team will verify your identity and assist with a manual reset.

No. 788game strictly allows one account per person, per household, and per device. Creating duplicate accounts is a violation of our Terms and Conditions and will result in permanent closure of all associated accounts, along with forfeiture of any bonuses or pending withdrawals. If you have accidentally created two accounts, contact support immediately to have the duplicate closed before it affects your primary account.

To permanently close your account, contact 788game support via live chat or email at [email protected] and request a permanent closure. Before the account is closed, any available balance will be returned to your verified withdrawal method. If you are closing because of problem gambling concerns, we strongly encourage you to consider self-exclusion first, which gives you a structured cooling-off period rather than permanent loss of account history.

Log in to your 788game account and go to the Deposit section. Select JazzCash as your payment method, enter the PKR amount you want to deposit, and follow the on-screen instructions to complete the transfer via your JazzCash mobile wallet or app. JazzCash deposits on 788game are processed instantly in most cases. Make sure the mobile number registered on your JazzCash account matches the details on your 788game profile to avoid verification delays.

Yes, EasyPaisa is one of the most popular deposit methods on 788game for Pakistani players. From the Deposit page, select EasyPaisa, choose your preferred transfer method (app-to-app or over-the-counter), enter your PKR amount, and confirm. EasyPaisa deposits are typically credited to your 788game balance within a few minutes. The minimum deposit via EasyPaisa is Rs 500.

The minimum deposit on 788game depends on your chosen payment method. For JazzCash and EasyPaisa the minimum is Rs 500. For local bank transfers via HBL, UBL, or Meezan Bank the minimum is Rs 1,000. For crypto deposits the minimum equivalent varies by coin but is generally around Rs 2,000. These minimums ensure your deposit covers transaction fees and leaves a usable balance for betting and casino games.

Withdrawal processing times on 788game vary by method. JazzCash and EasyPaisa withdrawals are typically processed within 1 to 4 hours after KYC verification is complete. HBL, UBL, and Meezan Bank transfers take 1 to 3 business days. Crypto withdrawals are processed within 2 to 24 hours depending on network congestion. All withdrawal requests are subject to a standard security review before funds are released.

788game does not charge internal fees on deposits. For withdrawals, 788game also does not levy a platform fee, but your payment provider (JazzCash, EasyPaisa, or your bank) may apply their own standard transaction charges. Crypto withdrawals may include a small network gas fee. Always check your wallet or bank app for any provider-side charges before initiating a withdrawal.

788game hosts 300+ slot titles sourced from internationally certified game providers. The library includes classic three-reel fruit slots, modern five-reel video slots with bonus rounds, and high-volatility jackpot slots. Popular categories include Megaways slots, cascading-reel games, and branded slots. All slots on 788game use certified RNG (random number generator) engines audited for fairness. You can filter games by provider, volatility, RTP percentage, and theme directly from the Slot page.

RTP stands for Return to Player — it is the theoretical percentage of total wagers a slot pays back over a large number of spins. For example, a slot with 96% RTP returns Rs 96 for every Rs 100 wagered on average across all sessions. 788game slots have RTPs ranging from 94% to 98%, with the RTP figure displayed on each game's information screen. Higher RTP does not guarantee wins in a single session but reflects long-term payout behaviour.

Yes. Cricket betting is one of 788game's flagship offerings for Pakistani players, and PSL (Pakistan Super League) is fully covered every season. You can bet on match winners, top batsmen, total sixes, player of the match, and live in-play markets throughout the PSL tournament. 788game also covers international Test matches, ODIs, and T20s involving Pakistan, plus major ICC events like the World Cup and Champions Trophy.

Yes. The 788game Casino section features a full live dealer suite with real-time streaming from professional studios. Available tables include Live Baccarat, Live Roulette, Live Blackjack, Live Teen Patti, and various game show formats. Dealers are multilingual and tables operate 24/7 across all stake levels, from Rs 100 minimum tables up to high-roller rooms. The live casino is accessible on both desktop and mobile browsers.

788game is fully optimised for mobile browsers — no app download is required. The platform runs smoothly on Android and iOS devices through Chrome, Safari, or any modern mobile browser. The mobile interface adapts automatically to your screen size, giving you full access to slots, cricket betting, live casino, deposits, withdrawals, and responsible gaming tools without needing to install anything.

788game offers a welcome bonus for new players on their first deposit. The bonus is credited automatically after your qualifying deposit clears — no promo code is needed unless a specific campaign states otherwise. Welcome bonus terms, including the minimum deposit amount and eligible games, are detailed in the Promotions section of your account dashboard. Always read the full bonus terms before depositing to ensure the offer matches your play style.

Wagering requirements (also called playthrough requirements) specify how many times you must bet your bonus amount before it converts to withdrawable cash. For example, a Rs 1,000 bonus with a 30x wagering requirement means you must place Rs 30,000 in bets before withdrawing bonus-derived winnings. On 788game, different game types contribute differently — slots typically contribute 100%, while table games and live casino may contribute 10-20%. Full details are in the individual bonus terms.

Yes. All 788game bonuses carry an expiry date, typically 7 to 30 days from the date the bonus is credited, depending on the promotion. If wagering requirements are not met within the bonus validity window, the bonus and any associated winnings are forfeited. You can view your active bonuses, current wagering progress, and expiry dates from the Bonuses section inside your 788game account dashboard at any time.

Yes, 788game runs a tiered loyalty programme that rewards consistent players with points on every real-money bet placed. Accumulated points unlock higher VIP tiers, each offering improved benefits such as faster withdrawal processing, dedicated account managers, higher deposit and withdrawal limits, exclusive reload bonuses, and invitations to special PKR-denominated tournaments. Details on the current loyalty tier structure are available in the Promotions section of the platform.

788game operates under an international gaming licence and adheres to the regulatory standards required by that licence, including KYC identity verification, responsible gaming obligations, and fair play requirements. All games on the platform are sourced from certified providers using audited RNG technology. Player funds are held in segregated accounts, meaning your balance is protected separately from operational funds.

The minimum age to register and play on 788game is 21 years old. This is strictly enforced through CNIC-based KYC verification. Any account found to belong to a person under 21 will be permanently closed, all deposited funds returned to the original payment source, and any winnings forfeited. If you believe an underage person has accessed 788game, please contact our support team immediately.

Log in to your 788game account and navigate to Settings, then Responsible Gaming. From there you can set daily, weekly, or monthly deposit limits in PKR. Limit reductions take effect immediately. Limit increases require a 24-hour cooling-off period before they activate — this is a deliberate safeguard to prevent impulsive increases during a gambling session. You can also set session time limits and loss limits from the same menu.

Self-exclusion on 788game allows you to suspend your account for a defined period — from 6 months up to 5 years, or permanently. During self-exclusion, you cannot deposit, place bets, or access casino games. All promotional communications are stopped immediately. To activate self-exclusion, contact 788game support via live chat — it is processed within minutes, no forms required. Reactivation after the exclusion period requires a formal review and a mandatory cooling-off review call.

If gambling is causing financial stress, relationship problems, or emotional distress, please act immediately. Contact 788game support via live chat to activate self-exclusion or a cooling-off period on your account. For professional support, Gamblers Anonymous operates peer-support groups in Karachi, Lahore, and Islamabad. The National Institute of Mental Health (NIMH) in Islamabad also provides counselling services for behavioural disorders. You can find additional guidance on our Responsible Gaming page.